Filmhouse Response

Filmhouse response to the problems caused by the loop system not being switched on during adverts (see Frost/Nixon post 12th March):

"It looks like the problem with the loop was more with a lack of staff knowledge I'm afraid. The film sound track as well as all ads and trailers is played through the loop on the film sound setting, any AD will only start at the film's beginning and so this is where the confusion has arisen. I will reinforce this point again to the Front of House managers and can only apologies for the difficulty this caused. As all equipment is brand new then there should be no faults and all staff should be aware of how to set them up for each individual."